Sorry…got a little confused with your original post:
Hi all
We have a tc1000 with this configuration:
1- NMC Card
2- Hiper Access router card
3- 1 E1 DSP ISDN Signaling
Max users could connect to it are 29, never we don't have 30 online user together.
After 29 online user they get Busy Tone. What do you think about this problem?
Regards
Shahrooz Sharghi
Not really sure what’s going on with your setup. If I’m correct E1 has 31 channels 1 of those being your control channel, hence 30 usable for your customers to connect. Are you sure you have the card setup correctly as “30 Channel High Density Modem” ? What do you get when you do a ‘set chassis slot 1 card_type ?’ ?
Guess it depends on what version you’re running but I get the following:
This field is a KEYWORD LIST. The possible values are:
[ DS3_CARD EMPTY HDM_24 HDM_30 JHDM_E1 JHDM_T1 QUAD_I_MODEM QUAD_MODEM S
DH_NAC_CARD ]
Other than that maybe it’s on the telco’s end. Highlight the span portion of the card in TCM and look at the timeslots like someone already suggested. Do you see any remote out of service or anything like that? Also….are you get fast or regular busies when the 30th tries to connect?
Todd
-----Original Message-----
From: usr-tc-bounces+berto=core.com@mailman.xmission.com
[mailto:usr-tc-bounces+berto=core.com@mailman.xmission.com] On Behalf Of Shahrooz Sharghi
Sent: Tuesday, August 02, 2005
12:10 PM
To: Discussion relating to the
3Com/US Robotics Total Control modemsystems.
Subject: Re: [USR-TC] Hiper DSP
We have only one DSP in the Chassis(no other DSP card)
The problem is about 30th chanel of dsp never have been used.
----- Original Message -----
From: Todd
Sent: Tuesday, August 02, 2005 5:25 AM
Subject: RE: [USR-TC] Hiper DSP
The reason you are getting busies once your first DSP is full is because the hiper arc doesn’t see your other 2 cards as shown with the ‘list chassis’ command.
Not sure why NMC awareness isn’t picking those up as you do have it enabled. Might try disabling it (disable nmc chassis_awareness) and then reenabling it. You also might have to reboot the NMC / ARC / DSP’s. If that doesn’t work for you, you can manually setup the DSP’s.
First disable chassis awareness. Then do something similar to the following: set chassis slot 2,3 card_type hdm_30
Todd
-----Original Message-----
From: usr-tc-bounces+berto=core.com@mailman.xmission.com [mailto:usr-tc-bounces+berto=core.com@mailman.xmission.com] On Behalf Of Shahrooz Sharghi
Sent: Tuesday, August 02, 2005 3:27 AM
To: Discussion relating to the 3Com/US Robotics Total Control modemsystems.
Subject: Re: [USR-TC] Hiper DSP
Sorry for mistake in sendind wrong attached file in my previous email.
HiPer>>
HiPer>> SHOW NMC SETTINGSNMC SETTINGS
Chassis Awareness: ENABLED
Dynamic Slot Assignment: DISABLED
DSA Idle Rebalancing: ENABLED
SNMP Forwarding: ENABLED
HiPer>>-------------------------------------------------------------------------------------------------------------
HiPer>> list chasSIS
Slot Owner Description Ports Type Console
1 YES 30 Channel High Density Modem 30 DYNAMIC YES
2 YES --EMPTY-- 0 STATIC NO
3 YES --EMPTY-- 0 STATIC NO
4 YES --EMPTY-- 0 STATIC NO
5 YES --EMPTY-- 0 STATIC NO
6 YES --EMPTY-- 0 STATIC NO
7 YES --EMPTY-- 0 STATIC NO
8 YES --EMPTY-- 0 STATIC NO
9 YES --EMPTY-- 0 STATIC NO
10 YES --EMPTY-- 0 STATIC NO
11 YES --EMPTY-- 0 STATIC NO
12 YES --EMPTY-- 0 STATIC NO
13 YES --EMPTY-- 0 STATIC NO
14 YES --EMPTY-- 0 STATIC NO
15 YES --EMPTY-- 0 STATIC NO
16 YES HiPer Access Router NAC 0 DYNAMIC NO
HiPer>>
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