We also limit our calls to 6 hours and idle time to 30 mins. We also incorporate a SOFT LIMIT for when our ports fillup. It is based on number of modems avail, I think it is set to 6 and if anyone is over the soft limit when there only become 5 avail, they are quietly logged out. This is a great feature, especially since the "soft-limit" is set at 4 hours! We use TSMon to handle all of this and out multiple logins too! It works great! We also limit hours to 450/mo. ============================================================================== Phillip Ferraro WorldNet Access, Inc pferraro@wna-linknet.com Onslow County's PREMIER InterNet Service Voice (910) 346-0835 824 Gumbranch Square, Suite R3 FAX (910) 455-1933 Jacksonville, Nc 28540-6269 ============================================================================== On Tue, 25 Jan 2000, Greg owens wrote:
I have a session limit at 6 hours. It's gets the lazy people and the kiddies who just like to have a connection up. Some do complian.. but they quickly quiet down when I point out the service agreement they signed (and read.. hahahahha)
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
Same here...We have a 30 min idle out and 6 hour session limit. In 2 1/2 years I think we have had 2 or 3 complaints. We also say unlimited and usually limit it to 400 hrs. I think maybe after reading some of these post we might consider changeing our wording to flatrate...might avoid a big arguement somwhere down the line.
Greg Owens Magnolia Internet Services http://www.magnolia-net.com
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