Yes, we've been using the iBlitzz'z as well. We've had OK results with the latest drivers from ModemSite.com (well worth the subscription price IMHO). We've also used the Lunar and Phoebe Micro with the same (pretty good) results. However, we've also had several Blittz'z with a sudden "connected phone line is not compatible with this modem. Only analog phone lines are supported" error messages. Of course, this is in homes with regular phone lines (not digital) and in most cases, the modem will work for several weeks before doing it. When they bring their computer in to test, it works fine here. Go figure. We're still recommending the iBlitzz because we have no other better option. The Intel's are great, but there is no functional MOH application. For us, that's as important as anything. We find that most people that are wanting a High Speed account want it so that they don't tie up the phone lines for hours on end. Having a service that priced like dialup, but allows a customer to accept their incoming phone calls has been a real success for us, but the MOH application has to work, and can't take a dozen clicks to accept a call. :-) - Todd Chamberlain ----- Original Message ----- From: "Joel - Fox Computers" <jfox@foxcomputers.com> To: <usr-tc@mailman.xmission.com> Sent: Wednesday, March 12, 2003 3:25 PM Subject: RE: [USR-TC] Dell computer What are you getting for Lucent's? I was using the iblittz, but I started getting a whole ton of them that everytime the customer rebooted the puter, the first time they tried to connect, it wouldn't even try to dial and instead reported a busy signal. Shortly thereafter, the supplier I was using dropped them entirely. Lately, I have been using an AOpen Conexant that's been working really well. Especially in one situation - another customer with shaky phone lines. The lucent would connect at 44000, the error count would run continuously, and no data through. The Connexant would hook up at 28.8, no errors, and good throughput. - Joel -----Original Message----- From: Support [mailto:support@inet2000.com] Sent: Wednesday, March 12, 2003 3:08 PM To: usr-tc@mailman.xmission.com Subject: Re: [USR-TC] Dell computer Hi Joel. I think those Dells (and others) have Connexant V.92 modems, which don't work well with our Total Control stuff. Even if it's a GVC or whatever modem they buy separate with a Connexant chipset, they don't work well. We also had a Patton RAS for testing, and the Connexant's didn't work well either (which is wierd, since Patton has Connexant chips in it). For our part, the best fix is to switch him to a Lucent/Agere chipset. :-) - Todd Chamberlain ----- Original Message ----- From: "Joel - Fox Computers" <jfox@foxcomputers.com> To: <usr-tc@mailman.xmission.com> Sent: Wednesday, March 12, 2003 11:17 AM Subject: RE: [USR-TC] Dell computer I got a customer in one of those places can only get 28.8. Has always had excellent service, just slow connect rate. She just got a new Dell, and now takes her several tries to establish connection, and once connected she loses carrier frequently. I got the puter in my shop right now, probably going to throw a different modem in it for her. -----Original Message----- From: VCI Help Desk [mailto:admin@vci.net] Sent: Wednesday, March 12, 2003 10:59 AM To: usr-tc@mailman.xmission.com Subject: [USR-TC] Dell computer Has anyone else noticed a common problem with new Dell computer with V92 capable modems? We seem to get calls from customers with V92 modems in Dell computers often. I don't do that much tech support anymore but I don't believe our tech support guys have come up with a quick fix. Bill Dunn _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc