I got a customer in one of those places can only get 28.8. Has always had excellent service, just slow connect rate. She just got a new Dell, and now takes her several tries to establish connection, and once connected she loses carrier frequently. I got the puter in my shop right now, probably going to throw a different modem in it for her. -----Original Message----- From: VCI Help Desk [mailto:admin@vci.net] Sent: Wednesday, March 12, 2003 10:59 AM To: usr-tc@mailman.xmission.com Subject: [USR-TC] Dell computer Has anyone else noticed a common problem with new Dell computer with V92 capable modems? We seem to get calls from customers with V92 modems in Dell computers often. I don't do that much tech support anymore but I don't believe our tech support guys have come up with a quick fix. Bill Dunn _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc