FYI - I've had the HiperARC working with a V.34 Quad Digital/Analog with an Analog line into the back side of it. No other configuration seemed to work with though - and I think I've tried most possibilities. -----Original Message----- From: Todd Bertolozzi [mailto:berto@voyager.net] Sent: Tuesday, October 01, 2002 3:19 PM To: usr-tc@mailman.xmission.com Subject: RE: [USR-TC] Modems Permanently Busy Ahh....analog modems. I don't believe the hiperarc supports analog modems. Think you need a netserve card. Not positive though. Todd -----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Jason McCormick Sent: Tuesday, October 01, 2002 3:49 PM To: usr-tc@mailman.xmission.com Subject: Re: [USR-TC] Modems Permanently Busy Thanks for the reply, but I don't have a T-1 card and I couldn't find an equivalent setting on either the HiPerARC or the NMC. I have TCM version 5.5 and it doesn't seem to be able to talk to the HiPerARC. I get an error of "Programmed Settings not supported for this card or version". I've been using TMC for configuring the NMC and the HiPerARC manager for managing the HiPerARC. I've done some messing around and I now have it to the state where the modems ring but do not answer now. The DIP switches on the analog cards are set to answer after 1 ring. -- Jason On Tuesday 01 October 2002 13:40, Todd Bertolozzi wrote:
I seem to recall a similar problem a long time ago when we used quads. It may be that the ds0's aren't mapped to the modems. Take a look at this:
Open Total Control Manager and follow these steps: 1. Click on the entire T-1 card 2. Click on configure 3. Click on program settings 4. Click on DSO<->Modem Configuration 5. Select a DS0 in the left column that you want to map Legend a. Green Already connected (mapped) to a modem b. Aqua Available c. White Unavailable d. Yellow Selected 6. If the modem that you are trying to map the ds0 to is White (unavailable), the modem may not be configured to have the line interface source of t-1tdm. Insure that the modems have a line interface source of t-1tdm: a. Select individual modem b. Click on configure c. Click on program settings d. Click on Line interface options e. Verify that the line interface source is set to t-1tdm.
Just a thought.
Todd
-----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Jason McCormick Sent: Tuesday, October 01, 2002 12:15 PM To: usr-tc@mailman.xmission.com Subject: [USR-TC] Modems Permanently Busy
Hi all. I have some USR total control parts that I've put together to try to setup a remote dial-in pool. I have the following pieces:
1 Chasses w/ 45A power supplies 3 Analog V.34 modems 1 Network Management card (hardware version 2.0, software version 4.3.8) 1 HiPerARC
I've gotten everything configure but I'm running into an odd problem whereby the modems are permanently busy. I've gone over the configurationg numerous times and setup things according to the various manuals for an "ISP" type setup (users dial in to obtain an IP, etc..). Can someone help me troubleshoot this problem? I realize I haven't given much information but please let me know what you need and I'll be glad to post it ASAP.
Thanks a lot!!
-- Jason
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