I concur on the training; I know in our area there are plans to have a session in the near future. Even those that think they "know it all", will learn some new tricks. I've been fortunate to get to know George Ebert at 3Com, and he's been a fantastic resource for those types of things. It'll be nice, though, to retain more than say 30% from those valuable informal sessions; as well as send a couple of our Admins to the training. I had suggested perhaps a TC users conference would be cool; something like an ISPCON but specifically for TC units. 1-2 days with conferences on many of the subjects we talk about here. There's a lot more "under the hood" than many of us ever get to, and I know we could, if we knew about them, use a lot more features than we currently do. A few examples....I'm sure y'all can think of many more..... - T1 provisioning/trouble resolution (line, trunk, PRI, signal/noise ratio's, etc.) - Monitoring/auto responder - Getting more mileage out of TCM - Advanced SNMP - Authentication/Accounting - Dialup user issues (monitoring, filtering, setup, etc.) - HiperARC setup - TC "future" - VoIP, ? - Hardware planning (so how many DSP's can I put in a dual 45a chassis? How much juice do quads take?) - Getting to the bottom of modem compatibility issues - Making a mobile or other artwork out of old TC cards you can't seem to sell for squat...:^) I'd pay $1-2k for such a day-2day conference.....Just thoughts.... SMT - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.