Is this on a Hiper ARC? If so, do this: Dialup to the chassis and start your ping going to keep it connected. telnet to the ARC. enter the command SHOW SESSION <your_username> This will show you the Idle timeout. If it's 30, which I suspect it will be, then you need to find where it's getting that from. You can do a MON RAD, then dialup and monitor for the user to see whether or not it's coming from the radius server during authentication. Just a couple suggestions. - Joel -----Original Message----- From: Mike Greene [mailto:mikeg@rockisland.com] Sent: Monday, February 24, 2003 10:14 AM To: usr-tc@mailman.xmission.com Subject: [USR-TC] disconnect after 30 seconds?? Hello List, Strange problem that just developed on one of our chassis, users will get disconnected after 30 seconds of inactivity. The only "idle timer" we have is via radius and that is 30 minutes I even removed that entry in our radius configuration and it is still happening. We have several POPs, all of them use the same Radius system, none of the other POPs are having this problem. If you have an active PING running you will not get disconnected, if you stop you will get dropped almost exactly 30 seconds later. Tried adjusting the "Default" users settings in the ARC from 0 to 1800 seconds (idle timer) and that didn't make any difference. Any other areas we could be looking at to determine what may be causing this? - Mike ------------------------------------------------ Rock Island Communications, Inc. (360)-378-5884 http://www.rockisland.com/ San Juan Islands, WA ------------------------------------------------ _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc