When I plug into the units NMC here is what I get
3Com
SDL2 Revision: 1.0.05 BIOS Extension Link Date Aug 25 1998 at 14:13:08
Initiating Op
And it just sits there.
Have you set your dip switches 1 and 2 to ON? I found that at 9600 text would get truncated or not displayed at all. Prime example is the Initiating Op, it actually should look more like this: 3Com SDL2 Revision: 1.0.05 BIOS Extension Link Date Aug 25 1998 at 14:13:08 Initiating Opcode CRC check...PASSED Transfering Opcode to RAM... I suggest you set the NMC NAC to 57600 and find out if any other text can be found indicating the cause of the lockup. If that doesn't help, I would use the console cable to upload code with Z-Modem. While still at 57.6k, it should take about 5-15 minutes. -- Adam Barnhill Support Engineer, TotallyFabricated.com Information Technology Engineer, Poplar Bluff Internet, Inc. / Semo.net P.O. Box 190 | Poplar Bluff, MO 63902 | 573.686.9114, < http://www.semo.net/> Home of TotallyFabricated.com the creators of Total Scrutinizer -----Original Message----- From: usr-tc-bounces@mailman.xmission.com [mailto:usr-tc-bounces@mailman.xmission.com] On Behalf Of Mike Adkins Sent: Tuesday, April 01, 2003 10:28 AM To: Discussion relating to the 3Com/US Robotics Total Control modemsystems. Subject: Re: [USR-TC] Help!! I have tried all that you have suggested and still getting the same result. How do I determine where the problem is. Thanks Mike ----- Original Message ----- From: Joel - <mailto:jfox@foxcomputers.com> Fox Computers To: Discussion relating to the 3Com/US <mailto:usr-tc@mailman.xmission.com> Robotics Total Control modemsystems. Sent: Monday, March 31, 2003 10:24 PM Subject: RE: [USR-TC] Help!! Sounds like the NMC is locking up for some reason. On the other hand, the ARC appears to be working, just with it's config wiped out and not receiving your input. First, I would remove the NMC and put it in another chassis and see if the behavior follows it or not. Also, test whether or not the ARC behaves the same when the NMC is out of the chassis. It may be possible that if the NMC is bad, it's causing the ARC to lock up, or the other way around, but that's only a guess. Also - to confirm that the cable is good - you should be able to plug it into one of the other cards in that chassis and you should get some response to pressing enter on your terminal. If not, then it is the cable. Also, retest your cable on a another chassis. Just because it WAS working, doesn't mean it is now. I've had printer cables in use for years that never get touched, not even bumped, and they just all-of-a-sudden fail one day. -----Original Message----- From: Mike Adkins [mailto:tci@glis.cc] Sent: Monday, March 31, 2003 9:12 PM To: Discussion relating to the 3Com/US Robotics Total Control modemsystems. Subject: Re: [USR-TC] Help!! Hi Joel, I am pretty sure the cable is working ok. It works fine on another unit, I have verified the port speed and tried the debug jumper.. It seems that the unit is locking up at a certain point. I don't know what to do at this point.. ----- Original Message ----- From: Joel - <mailto:jfox@foxcomputers.com> Fox Computers To: Discussion relating to the <mailto:usr-tc@mailman.xmission.com> 3Com/US Robotics Total Control modemsystems. Sent: Monday, March 31, 2003 9:50 PM Subject: RE: [USR-TC] Help!! First, your Hiper ARC has lost it's configuration. Can you not type an "N" to get a prompt? If not, restart the thing, and when you see the "HiPer Access Router Boot Configuration" menu, try and type something. If you can't type anything there, then your serial cable isn't working. Second, on the NMC - don't have a clue, but you might try removing the debug jumper toward the front of the card and see if starts then. Also - I've found that a serial cable that's wired wrong, or the wrong port settings for your serial port, can cause either the ARC or the NMC to hang indefinitely until you remove the serial cable. Once you confirm that your serial cable is working on the ARC, then plug it into the NMC and see if works better. - Joel -----Original Message----- From: Mike Adkins [mailto:tci@glis.cc] Sent: Monday, March 31, 2003 8:28 PM To: usr-tc@mailman.xmission.com Subject: [USR-TC] Help!! When I plug into the units NMC here is what I get
3Com
SDL2 Revision: 1.0.05 BIOS Extension Link Date Aug 25 1998 at 14:13:08
Initiating Op
And it just sits there.
If I plug into the ARC Card I get this.
BOOT PROM Version 1.16 (Built on June 9th, 1998 at 12:24:24) Loading kernel ... OK Initializing timer ... OK Initializing TFTP driver ... OK Initializing flash driver ... OK
HiPer Access Router Boot Configuration --------------------------------------
1. Boot mode : FLASH 2. IP Configuration Source : STATIC 3. Boot IP Interface : eth:1 4. Boot IP Address : 0.0.0.0 5. Boot IP Default Gateway : 0.0.0.0 6. Boot IP Network Mask : 0.0.0.0 7. TFTP Image on Startup : NEVER 8. TFTP Boot Server IP Address : 0.0.0.0 9. TFTP Boot Image File Name : 10. Crash upload : DISABLED 11. Crash Dump Upload Filename : 12. Manufacturing Diagnostics : NONE 13. Delete Router Configuration : 14. Delete Boot Configuration : 15. Command Line Parameters : 16. File System Sync Mode : E. Exit
Enter Choice : [E] TIMED OUT
Attempting auto-load from Flash ... IPX/IP Dial-out networking software is Copyright (c)1985-1996, Network Products Corporation (Pasadena, CA) All rights reserved. AppleTalk-compatible networking software is Copyright 1993-1995, Quiotix Corporation (Menlo Park, CA) All rights reserved. TCP/IP networking software is Copyright 1988-1995, Epilogue Corporation, Albuquerque NM, All rights reserved. IP routing software is Copyright 1993-1995, RainbowBridge Communication. Inc. Rockville MD, All rights
reserved.
IPX networking software is Copyright 1994-1995, RouterWare Inc. Newport Beach CA, Unpublished - rights reserved under the Copyright Laws of the United States. VJ TCP Header Compression software is Copyright (c) 1989, 1991, 1992, 1993, Regents of the University of California. All rights reserved.
HiPer, V5.3.110 3Com Corporation, Santa Clara, California The software contained in this product is Copyright 1997-2001, 3Com Corporation, Santa Clara, California All rights reserved.
Starting up the HiPer system Executive... Starting up HiPer Configuration process...
HiPer Configuration Process starting......
HiPer Initializing Network Management Processes...
HiPer starting RoboExec NetMan process......
HiPer starting Event Handler process......
HiPer configuring interfaces......
HiPer starting required processes......
HiPer starting Call Initiator process HiPer starting Call Initiator process HiPer configuring devices in CIP......
HiPer configuring datalink layers......
HiPer configuring networks......
HiPer Adding networks to LAN interfaces....
HiPer enabling networks on LAN interfaces....
Configuring Network Services.....
Starting the CLI...... Please Wait for Prompt...
Configuring default Network Services (telnet and tftp.....) HiPer>> _QuickSetup HiPer>> Welcome to the HiPer Quick Setup
The HiPer Quick Setup will let you set up simple configuration for your whole system or different portions of the system.
Do you want to continue with HiPer Quick Setup?
After this it sits there. Will. not let me do anything.. Do you have any Ideas?
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