All I freaking need is to call and setup an RMA for a power back plate for a 70a integrated fan tray chassis, which I know is well out of warranty, I'm willing to pay to repair, but there is a 0% chance I'm going to pay $2000 for a "support contract" to fix it.

But, without any kind of support contract, there is NO WAY to navigate their voice system.
 
Maybe I'll call and say I want to BUY something; you can be sure I'll be talking to a human in no time, won't I?
 
And they wonder why things go as badly as they do, complete lack of any common sense.
 
SO, DOES anyone know where to call for this should-be-simple task?
 
SMT
 
Scott M. Trautman        
Global Dialog Internet            608-240-4638,4637fax   
2810 Crossroads, STE LL2    scott@gdinet.com      
Madison WI 53718              http://www.gdinet.com