Also sprach Steve Cobb
I've got a TCR with 2 HyperDSPs working fine connected to PRIs. I've had to add another DSP because of expansion. I've got the card in the TCR and have copied the configuration from one DSP to the new DSP, ie trunk settings, swith type, etc. My users are getting unusual high tones at handshake and then the connection drops. I've talked with several 3COM technicians who have said the card is setup correctly. I've had the PRI checked by the telco technician twice and they say that the PRI is good. The 3COM technician had me look at the errors on the span and they were incredibly high for the new card. The telco say that when he hookd his "t-bird" to it (whatever that is) he doesn't get any errors. Anybody have any ideas on how to troubleshoot this? There is a lot of finger-pointing going on.
In addition to what Charles mentioned...might try to have the telco run from their t-bird head to head with the DSP...even providing the D channel if the model of t-bird they have can do that. Also might have the telco plug the t-bird into the monitor ports on the DSP if they're willing (some telco folks are anal and won't do anything with you beyond the demarc...some are cool though and will work with you...hope you get the latter :), and let the t-bird see what the DSP card is seeing. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.