Same message as before with a different title. Todd -----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Todd Bertolozzi Sent: Wednesday, October 02, 2002 10:42 AM To: usr-tc@mailman.xmission.com Subject: RE: [USR-TC] Modems Permanently Busy Not familar with the netserver cards but I'm guessing a reboot should clear the arp. Todd -----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Dan Houtz Sent: Wednesday, October 02, 2002 10:27 AM To: usr-tc@mailman.xmission.com Subject: Re: [USR-TC] Modems Permanently Busy Was wondering if anyone could answer a question for me.... Our Total Contro NetServer Card has the incorrect MAC address for a host in its ARP table. How to I clear this this? I used delete arp net0 x.x.x.x to remove the entry and then used add arp net0 x.x.x.x xx:xx:xx:xx:xx:xx to add the correct arp entry. If I do a sh arp net0, I see the following entry: "x.x.x.x at 00:00:00:00:00:00 static". Am I doing something wrong? Dan Houtz ----- Original Message ----- From: "Joel - Fox Computers" <jfox@foxcomputers.com> To: <usr-tc@mailman.xmission.com> Sent: Wednesday, October 02, 2002 10:18 AM Subject: RE: [USR-TC] Modems Permanently Busy
I tried the "Quad V.34 Analog Modem" and it wouldn't work. My TCM would lock up trying to identify the cards. I found that with a newer NMC (code version 7+) then TCM would display the cards and they were identified, but I still couldn't do anything with them at all, as far as getting them to work with a Hiper ARC.
-----Original Message----- From: Jason McCormick [mailto:JMLists@lexi.com] Sent: Wednesday, October 02, 2002 7:46 AM To: usr-tc@mailman.xmission.com Subject: RE: [USR-TC] Modems Permanently Busy
The modem cards I have are labeled "Quad V.34 Analog Modem" which I'm assuming means that HiperARC + Modems isn't going to work for me. I have a very old Netserver PRI as well which I've tried before and that doesn't seem to work either. TCM can't configure it becuase it says "Can't read a home directory from netsrvr.ini" so using the serial cable I've attempted to configure it following the book which seems to be very short on troubleshooting information. Does anyone know how to get TCM to work with this card?
If I were to pick up a few Digital/Analog modems, does the analog NICs I already have work? They're labeled "Quad Analog/RS-232 NIC"
Again, sorry for the newbie-ish stuff. All the help is much appreciated.
-- Jason
-----Original Message----- From: Charles Sprickman <spork@inch.com> To: usr-tc@mailman.xmission.com Date: Wed, 2 Oct 2002 03:26:19 -0400 (EDT) Subject: RE: [USR-TC] Modems Permanently Busy
On Tue, 1 Oct 2002, Todd Bertolozzi wrote:
Ahh....analog modems. I don't believe the hiperarc supports analog modems. Think you need a netserve card. Not positive though.
Quads labelled "Analog", no. If they are labelled "Analog/Digital", no problems. Just make sure the line source on the modem is set to "nic".
Point tcm to your NMC IP, not the HiPer ARC, click on a modem and choose the "Line Interface Options" pulldown. You'll see one of the options is something along the lines of "line interface source" with a pulldown for T1tdm, PRItdm, and nic. You want the nic setting. Don't forget to set and then go out and do a save to nvram.
Your arc must either be set to either use chassis awareness or you will need to specify what types of modems are in each slot, and their density.
Charles
Todd
-----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Jason McCormick Sent: Tuesday, October 01, 2002 3:49 PM To: usr-tc@mailman.xmission.com Subject: Re: [USR-TC] Modems Permanently Busy
Thanks for the reply, but I don't have a T-1 card and I couldn't find an equivalent setting on either the HiPerARC or the NMC. I have TCM version 5.5 and it doesn't seem to be able to talk to the HiPerARC. I get an error of "Programmed Settings not supported for this card or version". I've been using TMC for configuring the NMC and the HiPerARC manager for managing the HiPerARC. I've done some messing around and I now have it to the state where the modems ring but do not answer now. The DIP switches on the analog cards are set to answer after 1 ring.
-- Jason
On Tuesday 01 October 2002 13:40, Todd Bertolozzi wrote:
I seem to recall a similar problem a long time ago when we used quads. It may be that the ds0's aren't mapped to the modems. Take a look at this:
Open Total Control Manager and follow these steps: 1. Click on the entire T-1 card 2. Click on configure 3. Click on program settings 4. Click on DSO<->Modem Configuration 5. Select a DS0 in the left column that you want to map Legend a. Green Already connected (mapped) to a modem b. Aqua Available c. White Unavailable d. Yellow Selected 6. If the modem that you are trying to map the ds0 to is White (unavailable), the modem may not be configured to have the line interface source of t-1tdm. Insure that the modems have a line interface source of t-1tdm: a. Select individual modem b. Click on configure c. Click on program settings d. Click on Line interface options e. Verify that the line interface source is set to t-1tdm.
Just a thought.
Todd
-----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Jason McCormick Sent: Tuesday, October 01, 2002 12:15 PM To: usr-tc@mailman.xmission.com Subject: [USR-TC] Modems Permanently Busy
Hi all. I have some USR total control parts that I've put together to try to setup a remote dial-in pool. I have the following pieces:
1 Chasses w/ 45A power supplies 3 Analog V.34 modems 1 Network Management card (hardware version 2.0, software version 4.3.8) 1 HiPerARC
I've gotten everything configure but I'm running into an odd problem whereby the modems are permanently busy. I've gone over the configurationg numerous times and setup things according to the various manuals for an "ISP" type setup (users dial in to obtain an IP, etc..). Can someone help me troubleshoot this problem? I realize I haven't given much information but please let me know what you need and I'll be glad to post it ASAP.
Thanks a lot!!
-- Jason
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