The anomaly is that the clients are 3Com modems in all our cases. I've lost a couple dozen customers that I am aware of and 3Com remains silent on the issue. If they are investigating it, I would like to know about it. Perhaps they can fix it, perhaps they can't but it sure would be nice to know SOME status.
Agreed. I am certainly willing to replicate the problem for 3com and arrange a meeting between a 3com engineer, a specific customer, and ourselves.. They can watch the customer dial in a 3com chassis and the TNT and pull all the stats they wish from both chassis as well as the customers modem.. The data should be there to analzye if they cared to do so. I'll even swap spans and show them how the problem follows the chassis and not the PRI's..
Thanks, Greg Coffey, Visionary Communications V 307-234-5443 F 307-234-5446 ===================================================================== 100 N. Center St., Casper, WY 82601 WWW.VCN.COM - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.