Can you give a list of equipment you installed onto? I'm assuming you mean the new TCS 4.3 code level. I want to talk to management about replacing the quad modems with HiperDSPs, and it would be nice to know that we have the right stuff. On 11 Oct 2001 at 10:36, Mark Thornton wrote:
We jsut upgraded our TC chassis to the lastest available code (yes we paid for support) and the phones have stopped ringing. We always had a certain level of calls with various connection problems of one sort or another, but that seems to have dried up in the week since we installed the new code.
We made the decision to go with the paid support over replacement of our chassis strictly on financial grounds. There was no way to amortize new equipment costs for our dialup market. Yes, it blows to have to pay for something others get for free, however I must say the support I have gotten is so much better than what I ever got from 3Com directly. There has been no backlash from the new code that I have found which is also a welcome change.
Mark Thornton San Marcos Internet, Inc 512-393-5300
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Wayne Barber Coastal Telco Services - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.