Thus spake Martin Lathoud
you advised me to check for chip revision on my Netserver card about the crash problem. I had a chance to do it this morning, and guess what? It's a FC3.. Since it seems to be a known problem, will 3Com do something even without contract support (as far as you know) ?
They have claimed they are still doing hardware support for the NETServers (which, by law, I believe they have to ;). So, if your NETServer is still under warranty, you should be able to get a hardware fix/replacement. It won't be an advanced replacement, so you'll either be down a few lines, or need a spare you can put into service for a couple of weeks while yours goes back to 3Com and is replaced. FWIW, I've found 3Com to be quite quick about warranty repair/replacement...usually a small fraction of the time they tell you to allow. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.