At 02:53 PM 8/30/00 -0400, Jim Baxter wrote:
I have come accross several bad modems on my hiper dsps. I logged into the CLI on the hiper arc, and disabled them using
HiPer>> disable interface slot:xx/mod:xx
I would assume this would work fine, however now when all the other modems on the card fill up, my customers receive fast busy signals. This should not be the case as our phone lines are configured such that all calls should roll over onto the second PRI once the first one is full. Has anyone experienced this before? Is there a way that I can busy out a modem on a DSP so that the incoming calls will still roll onto the next pri?
Soft busy will do this. Through TCM, highlight the top lights of the card, then go to configure...actions/commands. Select the "Timeslot" radio button and highlight the modem numbers you want to busy. Then use the "software/soft busy out" command. I'm not aware of a way to do this via the ARC console. The way I do it is to soft busy only bad modems through heavy use periods, then soft busy the entire card at the end of the evening(soft busy will not knock off users, but will prevent any relogons after the modem is vacated). Thus, by morning the card will be empty and I can reset the card. -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.