I have encountered two problems recently regarding connect speeds that have just plain baffled me. In one location I moved to a new building and switched telcos (Ameritech -> TDS Metrocom) at the same time. Ever since then I have received a huge number of complaints from people saying their connect speeds dropped. An example drop would be from 52000 to 38666. A few people have said they connect faster but they are by far the minority. I have another POP where I moved it from one location to another. It is the same telco but different COs. The equipment is same equipment that with in the original location. I have the same problem here, people report that there connect speeds have gone down. I am at a compete loss at how to approach this problem. My first suspicion is that it is a telco problem since that is the thing that really changed. If that is the problem I don't know how to even go about approaching them with it with enough evidence to get them to actually take the issue seriously (you know telcos). Any advice anybody can offer on how to troubleshoot a situation like this would be greatly appreciated! I am running 2.0.81 in both locations. I'm running ARC 4.2.32 -1 -MGL Mark Lemmert CTO AthEnet Data Exchange 920-954-9799 mark.lemmert@athenet.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.