Simply highlighting the modem, actions/commands, software reset. Busy out modems? Simple. At the T1; before it hits the modem. Highlight your T1 card, actions/commands, select the TRUNK # corresponding to the problem modem, and do a soft or hard busy out of the DS0. THIS much I DO know! :^) USED to have to pull the card on stuck modems, but hasn't seemed to be the case since the last modem code update quite some time ago. Also doesn't seem to happen nearly as often either. SMT
-----Original Message----- From: Greg Owens [mailto:gowens@magnolia-net.com] Sent: Sunday, October 10, 1999 10:00 AM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) Finding that no-answering modem
Where in the TCM are you going to reset it successfully. Seems like every time we have a hung (no answer) modem we have to unplug the card and and plug it back in. Also is there a way to busy out 1 or 2 modems in a card (DSP) from the TCM. Thanks Greg Owens Magnolia Internet Services http://www.magnolia-net.com ----- Original Message ----- From: Scott Trautman <scottt@corp.gdinet.com> To: <usr-tc@lists.xmission.com> Sent: Sunday, October 10, 1999 9:29 AM Subject: (usr-tc) Finding that no-answering modem
Went for months without a no-answer modem, now seem to have had a real spate of them. Fortunately it does seem that simply resetting the modem in TCM 'fixes' it, but we don't fix it before we get a call or two of 'no answer modem'.
Anyone running any kind of script/log analysis that finds no answer modems?
I also had a fellow from 3Com show me an "Autoresponse" trick to reset the modem automatically if it got a no answer. I've since forgotten how, and not really sure if that'd really do the trick anyway. And it would be mighty tedious to set all our ports for this.
SMT
Scott M. Trautman 800-482-4638 Global Dialog Internet 608-240-4638,4637fax 2810 Crossroads, STE LL2 scott@gdinet.com Madison WI 53718 http://www.gdinet.com
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