While we continue to be intruged by the lure of the greener grass on the other platform, I just took a call from a convert from our prime competitor. The client is a small business just starting to utilize the Internet but their previous connection was "holding them back". I asked what that meant and they indicated the real speed of the connection is very different, in favor of us. I am aware there are other factors that may play into this, but the competitor has all the money, all the bandwidth, all the PRI lines (we use CT1's, primarily) and yet this is a recurring comment from converts. It almost makes me want to hold a revival or something, you know, put up a tent and hand out cd's;) At any rate the other difference between us and them is we use 3Com and they use Lucent and Ascend. Mark Thornton San Marcos Internet, Inc. 512-393-5300 ----- Original Message ----- From: The NOC (COX Internet) <usrtc@tyler.net> To: <usr-tc@lists.xmission.com> Sent: Friday, February 04, 2000 8:45 AM Subject: Re: (usr-tc) YYYeeeoooowwwww!!!
John,
Quick note: We haven't had any real bad problems with our Ascend equipment or their support but we have always had problems with our 3Com equipment. During this year we will be converting 1200+ 3Com ports to Ascend.
Bryan NOC Technician COX Internet
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