January 2000 - USR-TC - mailman.xmission.com

RE: (usr-tc) Total Control Enterprise Network Hub
by Greg Long 04 Jan '00

04 Jan '00

Hey thanks! That was the problem. Temp still looks good. I have two fans in the room to keep the air moving so it stays cool. -Greg -----Original Message----- From: owner-usr-tc(a)lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Blake Fithen Sent: Monday, January 03, 2000 6:36 PM To: 'usr-tc(a)lists.xmission.com'; usr-tc(a)xmission.com Subject: RE: (usr-tc) Total Control Enterprise Network Hub Make sure all the fans are spinning. blake > -----Original Message----- > From: Greg Long [mailto:greg@coastlink.com] > Sent: Monday, January 03, 2000 6:58 PM > To: usr-tc(a)xmission.com > Subject: (usr-tc) Total Control Enterprise Network Hub > > > Hello! > > I've got a Total Control Enterprise Network Hub that has a > red "Hub Status" > light on the Network Management Card. I tried doing a > software reset and > shutting it down and powering it back on but the light pops > back to red > after about 30 seconds. I can't find anything wrong with it, > it is still > sending and receiving information. My callers haven't > complained about low > bandwidth or inability to do anything. According to the > manual it is a > Critical Chassis Failure. What do I need to do to the box to > make the green > light come back? Any help would be greatly appreciated! > > Thanks, > Greg Long > Tech Support > Coastlink > 801-532-6212 ext 32 > techsupp(a)coastlink.com > http://www.coastlink.com > > > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) radius attribute 0x988b (39051)
by Jared Mauch 04 Jan '00

04 Jan '00

Does someone know what this attribute is? Name, and type (integer, string, etc..) would be very helpful. Also, does USR have a difinitive radius attribute dictonary that they distribute? I can't find one on totalservice or lying around either. Thanks. - Jared -- Jared Mauch | pgp key available via finger from jared(a)puck.nether.net clue++; | http://puck.nether.net/~jared/ My statements are only mine. END OF LINE | - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc) Total Control Enterprise Network Hub
by Steve Valiunas 04 Jan '00

04 Jan '00

The NMC can be queried to tell you the reason for the Hub-Status light being red- It's under Performance Monitor / FuncGroup=FailureReasons / Parm=HubStatusRed. This is available on TCS3.5 and later codes (nmc ver 6.x.x). It might be a high temperature, a card being reset, some kind of non-critical failure on the NMC, a bad PSU... The oldstyle chassis with the fan in the back has a sensor for the single fan, and the newer-style chassis with the built-in fan tray will report failures for the tray. You probably won't get anything for the older add-on fan tray though. Steve valiunas Jeff Mcadams <jeffm(a)iglou.com> on 01/04/2000 06:59:42 AM Please respond to usr-tc(a)lists.xmission.com Sent by: Jeff Mcadams <jeffm(a)iglou.com> To: usr-tc(a)lists.xmission.com cc: (Steve Valiunas/MW/US/3Com) Subject: Re: (usr-tc) Total Control Enterprise Network Hub Thus spake Stephen Amadei >On Mon, 3 Jan 2000, Jeff Mcadams wrote: >> Walk the uchasPowerSupplyTable for information about the power supplies, >> and, unfortunately, it seems that there is no OID to find out about fan >> failures...3Com, is there a possibility that this can be added? >> Obviously, they are instrumented as you can get traps on fan failures >> and auto-response scripts for fan failures... >Aren't the fans in the fantray two wire? I don't think two wire fans >can be tested for failure, like the new three wire PC chassis and CPU >fans. Dunno...haven't checked that closely...but I do know that there is a trap enable for fan failures, as well as an auto-response script, so I'm pretty sure they are instrumented. I'll pull a fan tray to see if I can tell if I think about it today. -- Jeff McAdams Email: jeffm(a)iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Problems with fast busy on Hiper DSP's
by Clint R. Sparks 04 Jan '00

04 Jan '00

Hello, We are having problems with a fast busy situation on a Total Control using Hiper DSP cards using 2.0.81 on the first three Hiper DSP's and 2.0.51 on the last two (this was to test the new code) and a Hiper ARC card using 4.1.59-6. We use PRI lines 23 B's and 1 D per PRI line in Ameritech area who uses a 5ess switch. We had four Hiper DSP cards and added a fifth one Friday, since then we have had a problem where the TC can only take 92 connections instead of 115, once 92 modems are filled up anyone calling in gets a fast busy signal, the 92 connections can even span across all five Hiper DSP cards but once it gets to 92 a fast busy. We have checked all the Hiper ARC settings against another Total Control chassis we have with more cards and all the settings look right, we have rebooted the Hiper ARC and the Hiper DSP's but this has not helped. Ameritech has checked and all the B channels and D channels are up and provisioned properly. We can't help thinking that we have missed something, any help or ideas would be greatly appreciated. Thank you, Clint R. Sparks ComQuest Internet Services csparks(a)cqc.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Total Control Enterprise Network Hub
by Greg Long 04 Jan '00

04 Jan '00

Hello! I've got a Total Control Enterprise Network Hub that has a red "Hub Status" light on the Network Management Card. I tried doing a software reset and shutting it down and powering it back on but the light pops back to red after about 30 seconds. I can't find anything wrong with it, it is still sending and receiving information. My callers haven't complained about low bandwidth or inability to do anything. According to the manual it is a Critical Chassis Failure. What do I need to do to the box to make the green light come back? Any help would be greatly appreciated! Thanks, Greg Long Tech Support Coastlink 801-532-6212 ext 32 techsupp(a)coastlink.com http://www.coastlink.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) Total Control Enterprise Network Hub
by Blake Fithen 04 Jan '00

04 Jan '00

Make sure all the fans are spinning. blake > -----Original Message----- > From: Greg Long [mailto:greg@coastlink.com] > Sent: Monday, January 03, 2000 6:58 PM > To: usr-tc(a)xmission.com > Subject: (usr-tc) Total Control Enterprise Network Hub > > > Hello! > > I've got a Total Control Enterprise Network Hub that has a > red "Hub Status" > light on the Network Management Card. I tried doing a > software reset and > shutting it down and powering it back on but the light pops > back to red > after about 30 seconds. I can't find anything wrong with it, > it is still > sending and receiving information. My callers haven't > complained about low > bandwidth or inability to do anything. According to the > manual it is a > Critical Chassis Failure. What do I need to do to the box to > make the green > light come back? Any help would be greatly appreciated! > > Thanks, > Greg Long > Tech Support > Coastlink > 801-532-6212 ext 32 > techsupp(a)coastlink.com > http://www.coastlink.com > > > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc) PCSDL, is there some sort of trick to this?
by Tom Collins 04 Jan '00

04 Jan '00

Are you issuing this command within the same directory as the .nac and .sdl files? the application pcsdl and the .nac & .sdl files need to be in the same folder. Tatai SV Krishnan <tkrishna(a)bubba.ae.usr.com> on 12/21/99 10:21:34 AM Please respond to usr-tc(a)lists.xmission.com Sent by: Tatai SV Krishnan <tkrishna(a)bubba.ae.usr.com> To: das <das(a)gol.com> cc: usr-tc(a)lists.xmission.com (Tom Collins/MW/US/3Com) Subject: Re: (usr-tc) PCSDL, is there some sort of trick to this? On Wed, 22 Dec 1999, das wrote: > I've read all of the documentation. I've now got some remote NMCs that > have become unreachable via TCM. I figure that I need to go there and > reflash them via PCSDL. I've never had to do this before, so I did my > homework. This is what I'm typing: > > pcsdl -p1 -r9600 -vsd5.4.1 -vna5.2.2 -nsdnm -nnanm > > This should be all you need correct? It keeps giving me the following > error message: > > Error: No such file or directory. This error refers to the sdl and the nac file. What it says here is that you do not have a either a sdl file named nm050401.sdl or you do not have a nm05050202.nac file. Check the file names krish > > So, I tried using the -d flag to specify C:\usr_sdl . But, that didn't > seem to have any affect. > > Any ideas? I don't want to have to go all the way out there tomorrow > without any way to bring these cards up. > > TIA, > > das > > -- > ____________________________________________ > Alex Substanley Global OnLine Japan > Engineering Department > Das Man TEL: 81-3-5334-1700 > Systems Engineer FAX: 81-3-5334-1711 > The Highest Quality Service, Bar None > ____________________________________________ > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) S/A Server is crashing
by Eric Ryoti 04 Jan '00

04 Jan '00

Hello, I've been running the Total Control Security and Accounting Server for what seems like forever with no problems whatsoever. Suddenly for no apparent reason it has started crashing. There is no regularity to when the crashes occur, and the exceptions happen at a variety of addresses. Has anybody else seen this type of behaviour? Or does anyone have any ideas on what may have happened? The software has been installed now on a new machine with a fresh installation of NT, all the updates installed, the only thing that the old server and the new have in common is the .mdb database file. The new server crashes with the same errors. sigh. Eric - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) USR
by Thomas G Clooney BA. MBA. AMIA. 04 Jan '00

04 Jan '00

I have this internal ,modem in my machine that refuses to connect faster then 33600. When I do a diagnostics on it I get Rockwell Compatible Internal K56Flex Voice speakrephone. Identifier. Bios/*RSS0250,*RSS0250 I cannot find a flash utility for this anywhere ? any ideas? also it seems to connect and dial when it suits it, intermittingly that is.,no signs anywhere of any problems, device manager is always telling me iuts working ok!> Tom Clooney. any help would be appreciated. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) Setting T1 trunk settings through CLI on ARC
by Stainforth, Matthew 03 Jan '00

03 Jan '00

You can't do it through the HiPerARC CLI per se but you can set up the ARC to allow you access to the DSPs' CLI through reverse telnet. It's quite an involved process and I can't remember exactly how it goes but there's an article about it at 3KB that details the procedure. > -----Original Message----- > From: Cheryl Johnson [SMTP:netadmin@seidata.com] > Sent: Saturday, January 01, 2000 2:05 PM > To: usr-tc(a)lists.xmission.com > Subject: (usr-tc) Setting T1 trunk settings through CLI on ARC > > Curious if anyone knows a way toÂ configure the trunk settings through the > HiPerARC for a particular DSP card. Seem we lost contact with the NMC and > it set back the trunk settings to default <ami/sf>.Â If anyone know how > this may be done, please fill me in. > Â > Thanks > -Cheryl > Seidata, Inc. > Â > Â - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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