This morning when I went to buy Jones Beach, it didn't immediately turn on at 10:00 AM EDT. A few minutes later it switched on and I was able to buy two tickets in section G row KK. The same thing happened at 10:00 AM MDT when I went to buy tickets for Salt Lake City. No immediate turn-on at 10:00 AM and it finally hit about six minutes later. Then I found out to my unpleasant surprise that I was only allowed one pre-sale purchase for this tour. The FAQ says 4 tickets per tour, but I don't have a lot of optimism that they'll resolve this. I've sent a few messages through the "Contact Us" link and haven't heard anything back. The other cool thing about Salt Lake City is that the local ticket vendor (it isn't Ticketbastard) is not showing the July concert on their website. So apparently even if I manage to get a code, I have no idea how I am supposed to buy them.