yes agreed my friend.... but their version of customer support is called 'fuckoff' which doesnt please me much.... i wanna be treated nice after i spend two grand with someone... specially if it is faulty and they are completing their r&d on me.... considering also that this money is something i have to spend regularly to keep on the cutting edge of technology makes this really an insult... A lot of people who have a computer haven't got a frigging clue how to use one.. it might be nice to be considered as someone who was doing something useful with one... no thats too much to ask... ah well - fuck em ill buy their computers and slag them off wherever i go i am now an official apple hater... but user... unless they pay me for the weeks work i just wasted on their machine... that will be at 600 a day x7 =4200 ill accept 5... or a rack of g5's... :-) apple are shit apple are shit neh neh neh ner ner