Hi Rich & Larry, I concure... I've used the "Boat Dock" on several occasions for Mercury parts. My fishing buddy bought his West Coaster boat from them. Appears to be family run business. Mom may be the one in the front, while Pop mostly stays in the back and takes care of parts and repairs. I'm not certain that they're that busy... but they always act like they are. Very helpful and reasonable in the past. Bill M-17 SF Bay