Steve,

You're right.  Chuck's message caught me at a weak moment - I identified with his frustration.  Been there.

That's mostly why I didn't respond to Bob's rant.  Anybody that wants to know what actually happened can contact me directly.

I'm glad you had a positive buying experience, Steve.

Pete

Steve & Diana Parsons wrote:

Greets: Folks, I know I don't have all the details, but I do get to post my two cents worth.  I believe the comments about Bob Eeg should have been handled off-line.  First sent directly to Bob, if you were not satisfied with his service, and second privately (off-line) with anyone who inquired about your degree of satisfaction. Bob, my coaching is to not reply publicly to those types of emails. Thanks. Steve