8 Dec
2006
8 Dec
'06
2:51 p.m.
It seems entirely plausible to me that Verizon actually intended the rate to be 0.002 cents/kb, but it was entered in the billing computer incorrectly. 0.002c/kb would be in the same order of magnitude as the cost of voice calls, if they were billed by the bit instead of by the minute. This doesn't change the essence of the discussion about innumeracy and slippery use of units, but it would change the underlying premise from one of "your employees misinformed me" to "you overbilled me"