On Tue, Nov 19, 2002 at 11:58:26AM +0000, Andrew Robinson wrote:
Jonathan Wakely wrote:
I'll try to stay out of this thread - I'll get too angry!
I'm tempted to do this too, but I want to point out that consumer pressure can stop this.
The record companies will be forced to back-peddle when the shops tell them they won't bear the administration costs of all the complaints.
Not according to one of the stories on The Register - in this country at least, it's likely that your only recourse with a defective CD will be to complain to David Blunkett - who might then allow you to approach the record company with legal right to demand a new one. But the next person who wants a working copy *also* has to go through the Home Secretary, and seek legal approval to complain to the record company. This is a stupid decision, in contrast with the usual system where once the judiciary decide you have a case that opens the gates for all similar complainants. No, not in this arena. The record companies are such evil bastards and convincing llobbyists that they're about to swing it so the consumer has almost no rights, and the company is almost unaccountable. (I'm not doing too well staying out of this thread, am I?)
I am returning these defective CDs and demanding working replacements, I encourage everyone to do the same.
I encourage this too, but hope it doesn't become impossible! -- "When a true genius appears in the world you may know him by this sign: that all the dunces are in confederacy against him." - Jonathan Swift