Thank you for working with us!  Hopefully we can create a good opportunity for someone looking for something like this.  

Please feel free to call me with any questions you or anyone else may have. 

Please find the job description below.

Thanks again,

Michael Lee

801-403-1880

CSS Corp, a global technology solutions corporation is currently seeking an experienced Bilingual (Italian/English) Help Desk Engineer to support our shared services team in our Draper, Utah delivery center.

Job Description

• Perform general tier 1 & tier 2 Help Desk duties
• Maintain and monitor trouble tickets
• Triage trouble tickets as necessary according.

Basic Qualifications:

• 6 months of experience as a Help Desk Tech
• Solid understanding of computer hardware/software
• Familiarity with Exchange Administration tools • Active Directory Administration
• Strong understanding of Operating Systems: Mac OS, Windows XP/Vista/7
• Microsoft Office Suite 2007/10/11 (Mac & PC)
• Basic understanding of TCP/IP and networking technologies
• Moderate knowledge of both Linux/Unix a plus (including command-line code experience)

Compensation:

• $15/hr - $16/hr DOE
• Medical/Dental/Vision
• 2 Weeks of PTO  per year
• 9 Paid Holidays
• 401k
• Continued education opportunities