Paul,
Thanks for your suggestions. I'll see what I can do with them.
When I did a search for "Fractint" in CompuServe, I got a home page for Fractint that told me to download 20.0 as the newest version. I was pretty skeptical because I've had 20.0 since it was new.
I downloaded my first Fractint well over ten years ago, but I have used it very little in recent years. I've had my XP machine for almost a year and hadn't discovered the problem until today.
I appreciate the help.
Dick Teeter