Thank you! Great work, grest news!:) Get Outlook for Android<https://aka.ms/ghei36> ________________________________ From: BSLWAC <bslwac-bounces@mailman.xmission.com> on behalf of Casey Cheney <ccheney@bslw.com> Sent: Tuesday, September 29, 2020 1:54:35 PM To: Backstage Library Works Authority Contol Listserv <bslwac@mailman.xmission.com> Subject: [BSLWAC] News Alert - Hardware failure [UPDATE PT 2 - Good news!] What a crazy 28 hours! With the brilliant work of our technical staff, we’ve gotten to a place where we can begin processing files again! While we don’t foresee any hiccups moving forward, please do continue to grant us your patience in case anything else unexpected arises. A HUGE shout-out to Chad & Chris for their diligence over the last day! Thanks, Casey Casey Cheney, PMP | Vice President, Authority Control Backstage Library works | Provo, Utah & Bethlehem, Pennsylvania 801-342-5692 | ccheney@bslw.com<mailto:ccheney@bslw.com> | ac.bslw.com/mars<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fac.bslw.com%2Fmars&data=02%7C01%7Ceva.bolkovac%40yale.edu%7C3005956f0f6e42034d2b08d864a0f90c%7Cdd8cbebb21394df8b4114e3e87abeb5c%7C0%7C1%7C637369989838039380&sdata=THNNj9Nm3km3vwmG9OiOcq7uokwAwyiQhZx7R6%2FsYFc%3D&reserved=0> | How am I doing?<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fac.bslw.com%2Fcustomer_satisfaction%2Freview.php%3Ftoken%3D338&data=02%7C01%7Ceva.bolkovac%40yale.edu%7C3005956f0f6e42034d2b08d864a0f90c%7Cdd8cbebb21394df8b4114e3e87abeb5c%7C0%7C1%7C637369989838049373&sdata=61LvzVlETsk3XPXK0LuzIProWj%2BNiTI7PUWSpMJJZ%2Bc%3D&reserved=0>